Electrosonic SA, hereby confirm that we are the sole importers and distributors of KRAMER Pro AV Products, and that I am duly authorised to issue such a letter.
We hereby confirm that we have authorised AUDIO NOTE as re-sellers/integrators of KRAMER, whom we have empowered and will support with regards to matters relating to KRAMER Pro AV Products.
We are confident that AUDIO NOTE has the necessary technical and sales skills to support the KRAMER range.
AUDIO NOTE will be responsible for the supply, installation, and onsite commissioning of these products. However, where skills or qualifications are lacking, we commit to supporting the supplier to develop in these areas.
Any warranty claims should be directed through AUDIO NOTE but will be fully supported by Electrosonic. We commit that we will continuously train and up-skill the supplier to represent our brand in a capable manner.